Toward a Virtual Assistant for Vulnerable Users: Designing Careful Interaction
نویسندگان
چکیده
The VASA project develops a multimodal assistive system mediated by a virtual agent that is intended to foster autonomy of communication and activity management in older people and people with disabilities. Assistive systems intended for these user groups have to take their individual vulnerabilities into account. A variety of psychic, emotional as well as behavioral conditions can manifest at the same time. Systems that fail to take them into account might not only fail at joint tasks, but also risk damage to their interlocutors. We identify important conditions and disorders and analyze their immediate consequences for the design of careful assistive systems.
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